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      10-PACK50-PACK
      2-Pack4-Pack
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      10-PACK50-PACK
      2-Pack4-Pack
      10-PACK50-PACK
      2-Pack4-Pack
      2-Pack4-Pack
      2-Pack4-Pack
      2-Pack4-Pack
      2-Pack4-Pack

      Log in to Customer Account

      You can access your Customer Portal through your Shopify account login. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can login and access your Customer Portal by clicking on the Manage Subscriptions link.


      Alternatively, you can access your account using the Customer Portal direct link. This link is normally sent in your Subscription Confirmation email and your Upcoming Order email.

      Cancel a Subscription

      In order to cancel your subscription, you will first need to log in to your account. Within the Subscriptions tab, click on the Actions button found next to the subscription you want to cancel and then select Cancel from the dropdown menu. On the following page, you will be prompted to enter a cancellation reason. 

      Update Billing Information

      In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if your billing address has changed or if you need to update your email address.

      Skip a Delivery

      Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click Skip next to the delivery you would like to skip. Similarly, to unskip a delivery, you would click Unskip next to the order.

      Update Shipping Address

      Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.

      Add a Product to a Subscription

      Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.

      Swap a Product

      Once logged in, select the Subscriptions tab to view the current subscription products. On the far right, you can click on the Actions button and then select Swap from the dropdown menu. After that, you can select the replacement product.



      Log in to Customer Account

      You can access your Customer Portal through your Shopify account login. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can login and access your Customer Portal by clicking on the Manage Subscriptions link.


      Alternatively, you can access your account using the Customer Portal direct link. This link is normally sent in your Subscription Confirmation email and your Upcoming Order email.

      Cancel a Subscription

      In order to cancel your subscription, you will first need to log in to your account. Within the Subscriptions tab, click on the Actions button found next to the subscription you want to cancel and then select Cancel from the dropdown menu. On the following page, you will be prompted to enter a cancellation reason. 

      Update Billing Information

      In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if your billing address has changed or if you need to update your email address.

      Skip a Delivery

      Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click Skip next to the delivery you would like to skip. Similarly, to unskip a delivery, you would click Unskip next to the order.

      Update Shipping Address

      Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.

      Add a Product to a Subscription

      Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.

      Swap a Product

      Once logged in, select the Subscriptions tab to view the current subscription products. On the far right, you can click on the Actions button and then select Swap from the dropdown menu. After that, you can select the replacement product.



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